Frequently Asked Questions
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Products
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How is OPULUS different?
+–The patented Opoule™ Formulations are designed to optimize key actives and minimize preservatives. With the patented thermal blending provided by our Activator, the process is calibrated to the optimal temperature, helping greater benefits sink in. And it feels amazing! The duo delivers skincare at peak potency, and each application is ready in seconds with just one step.
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How does the Activator work?
+–It's like having a personal lab.
The OPULUS Activator provides a thermal blending process calibrated to reach the optimal temperature for heat amplified product absorption. When the OPULUS Activator pressure-opens an Opoule™ Treatment, it releases the inner Core of the Opoule containing the suspended key active ingredients, while the heated bowl melts the outer coat. The Trefoil Blade circulates at varied speeds unifying the two layers into one smooth, freshly activated formula to be applied at peak potency.
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Can I use the OPULUS Activator to heat and blend other skincare products?
+–The OPULUS Activator was designed to be used only with OPULUS Formulations.
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Why are there three Retinol+ Ramp-Up Night Cream Regimen levels?
+–Retinol works. It is still the top ingredient recommended by dermatologists, yet so hard to get right. Too much? Skin gets dry, red or both. Too little? Nothing happens. OPULUS Retinol+ is the first of its kind, designed for skin’s natural adaptation process. We’ve reimagined the retinol experience.
Your skin is unique, and we strongly believe skin care products should adapt to you, not the other way around. That is the power of personalized, high-performance beauty. Our regimens contain a precise cadence of treat, restore, repeat at different concentrations of Retinol to meet your specific skin care needs. You cannot get his experience from a traditional jar, tube or bottle.
Each of the 28 applications is properly and progressively dosed so skin gets the right concentration at the right time. The Retinol+ Ramp-Up Night Cream Regimens all include the soothing RHR (Restore, Hydrate, Rejuvenate) Overnight Night Masks to deeply moisturize, calm and support healthy cell proliferation while you give skin a rest.
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When should I move to the next Retinol+ regimen level?
+–The Retinol+ Ramp-Up Regimens are designed to be used consecutively, one after the other for 90 days. This will allow your skin to gradually acclimate to retinol at higher concentrations at an increased application cadence.
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What happens after finishing Regimen 3?
+–Besides your skin feeling and looking soft, smooth, and radiant. Your skin will have acclimated to a higher concentration of Retinol. We recommend continuing to use this percentage. The cadence of application can increase.
To see ongoing results and skin rejuvenation it is recommended to stay consistent and incorporate retinol as part of your nightly skin care program. We suggest that you begin to use R3 retinol treatment nightly or repeat the Ramp-Up Night Cream Regimen 3.
All 3 concentrations of retinol are available for purchase as standalone treatments. The single Opoules are available in three concentrations. They are packaged in either a 14-count carton or a 28-count carton.
R1 0.025%
R2 0.05%
R3 0.1%
See blog post: Good Timing for Retinol+ Ramp-Up
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How do I clean the OPULUS Activator?
+–It is quick and easy.
Start by applying every drop of your blended treatment.Use a tissue to wipe the bowl and the blade.Fill the bowl halfway with water, add a few drops of a gentle soap.Reattach lid, press power button and run a complete activation cycle. Open and pour out the soapy water, then rinse the bowl with water. Do not submerge the entire Activator in water.If there is product remaining between the blades, detach the Trefoil Blade (simply pull it out) and use the provided cleaning brush to remove residue. Rinse and replace the blade. Reattach the lid and place the Activator on the charger until next use.
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How do I store my Opoule Treatments?
+–Store at room temperature. Do not leave your products in direct sunlight.
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Is there a plastic casing or wrapper to toss after using the Opoule Treatment?
+–No, there are no plastics nor pods to toss. Opoules Treatments are self-contained and made entirely out of skincare ingredients. There is a convenient paper wrap that makes it easy to lift from the carton. This wrap is recyclable.
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Can I use the Retinol + products if I am pregnant or nursing?
+–If you are pregnant or nursing, always check with your Physician before starting any retinol program.
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Billing
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Shipping
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When should I expect my order to arrive?
+–We estimate it will take between 7 and 10 days for your order to be hand formulated, packed, and shipped. Our Opoule™ formulations are not mass produced, they are made with precision and passion to the highest standard of quality in our Pacific Northwest laboratories.
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Order
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What is your return policy?
+–We believe in the quality and experience of our products and are deeply committed to giving you our best service. That is why we offer a 30-day satisfaction guarantee. If you are not satisfied with your product, we’ll make the return process as easy as possible. Simply contact us atsupport@opulusbeautylabs.com.
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Our Brand
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Are Opulus Formulations clean, vegan, or cruelty free?
+–Our products are developed with the highest standards, and are formulated without parabens, phthalates, mineral oil, artificial color or fragrance.
Our products are also proudly cruelty-free and vegan.
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